今天傍晚发现放在Bluehost上的网站都出错了,提示数据库连接失败......
这明显就杯具了,万炜的博客、我提供给朋友的博客等都放在这里,数据库没有最近备份的数据......
立马在Bluehost上点Live Chat,居然提示只能通过电话、发送Tickets等方式来解决......
电话首先就没办法了,身边的电话没有开通国际长途的...... 只好发送Tickets...... 回复要等24~48小时
不过算算美国时间也快天亮了。
在Bluehost的Cpanel里面查看数据库发现个数都为0
紧张了好一阵,然后鱼头说能上博客了......
时隔一个小时,Bluehost回复我的Tickets了
Sometimes the mysql program that runs on the server freezes. When that happens, your database connections fail and you can't see your databases listed in the mysql databases section on the server.
When this happens, please know that it's temporary. we just need to restart the mysql program and as soon as we notice that it's crashed we attempt to reboot it immediately. Therefore, the next time this happens, instead of opening a ticket, please call us or open a live chat so that we can restart it. often times, customers can detect issues before our warning systems can inform us, so please don't hesitate to call us when you see a problem like this. then we can just restart it and you'll be back up in running in less than 10 minutes.
Your sites appear to be working now, and the Mysql has been repaired.
We apologize for that inconvenience.
回复速度谈不上及时,也还算迅速了......